Do you ship to the USA or Internationally? - Sorry, Skkare is currently only operating in Canada.
Are all your products authentic? - Yes, they are all bought through reputable wholesalers in Korea. Some products may have slight variations to their packaging if brands have revamped their packaging and wholesales have sent their older models.
Can I refund / exchange an item? - Yes. Please check the refund policies for further details.
What if I had an allergic reaction? - Skkare encourage customers to carefully review the ingredients and product details before making a purchase, particularly if you have any allergies or specific concerns. If you're unsure about a product’s suitability, please consult a healthcare professional for guidance. - However, in the event of an allergic reaction, each case will be evaluated individually. Please email info@skkarebeauty.ca with your order number, product(s), and any supporting evidence of the reaction to facilitate the resolution.
Will you get more colours / shade ranges? - As the business grows, I will continue to expand the range of products, shades, and items over time. However, due to potential low stock from wholesalers, there may be occasional delays or limited availability on the website at this time.
Do you ship express? - Express shipping is available at $19.99 excluding Yukon and the Territories.
How long does shipping take? Shipping standards can take up to 3-10 business days. Expedited shipping can take up to 2-5 business days. Please checking the shipping policy for further details.
Will you be selling Korean suncreens? - Some sunscreens will be available on the website. Certain ingredients list will allow Skkare to carry and sell Korean sunscreens. Please email info@skkarebeauty.ca for any inquiries!
Do you allow for local pick ups? - Local pick-ups will not be available in lower mainland at this moment. Please contact info@skkarebeauty.ca for more information.
What are your operating hours? - Operating hours are M-F, excluding weekends and holidays.
Are you hiring? - Currently not at the moment but please forward any resumes + cover letters to info@skkare.beauty.ca!
